Reference

Terms That Keep Your Account Running Clean

These terms set out how your ato108 account works — what we expect from you, what you can expect from us, and how access is managed in Indonesia where local law permits.

Account eligibility appliesDANA, OVO, GoPay coveredAccess subject to local lawChanges notified via accountOne account per person
ato108 Terms That Keep Your Account Running Clean
DATA AND ACCOUNT SECURITY

How We Handle Your Account and Data

Security and transparency around your account data are not optional extras — they are part of how ato108 runs day to day. Here is what we do on each front.

Data Retention

We keep account and transaction records for the period required by applicable regulations. You can request a summary of what we hold by contacting support through your account dashboard.

Cookie Use

ato108 uses cookies to maintain your session, remember your wallet preference between DANA, OVO, and GoPay, and measure page performance. You can manage cookie settings from your browser at any time.

Account Security

Accounts are protected with password hashing and session tokens. If you suspect unauthorised access, use the account lock option in your profile settings and contact support immediately.

Terms Change Requests

To dispute a term or request a formal review of how a rule was applied to your account, email support with your account ID. We aim to respond within the timeframe stated in your account's help section.

TERMS HELP CHANNELS

Reach Us About Your Account Terms

If any part of these terms is unclear, or you need to flag an account issue related to a wallet transaction or access problem, our support team handles terms-related queries directly. Raise a dispute or request a terms clarification through any of the channels below.

Team online

Live Chat

Open the chat widget from your account dashboard. Available for terms queries, wallet disputes, and access questions during active support hours.

Email Support

Send your query to our support address shown in your account settings. Include your account ID and the specific term you are asking about for a faster reply.

Help Centre

The Help section inside your account covers common terms questions around DANA, OVO, and GoPay wallet use, withdrawal steps, and account suspension reasons.

Terms Questions We Get Asked Most

These are the questions account holders actually ask when something is unclear about how these terms work in practice.

Yes. Every deposit and withdrawal processed via DANA, OVO, or GoPay on your ato108 account falls under these terms from the moment the transaction is initiated on your end.

We post any update to this page and flag it in your account notification tab before it takes effect. Continuing to use your account after that counts as acceptance of the revised terms.

Access depends on local law. If online gaming is not permitted in your region, these terms do not authorise you to use the platform. Eligibility is your responsibility to confirm before opening an account.

Contact support through your account dashboard and ask for an account data summary. Include your account ID so the team can locate and prepare your records.

Use the account lock option in your profile settings immediately, then contact support via live chat or email. Report the specific transaction or session so the team can investigate.

Email support with your account ID and a clear description of the term you are disputing. Our team reviews each case and responds within the timeframe listed in the Help section of your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.